Plush Pooch Payment Policy

1. Accepted Payment Methods

At Plush Pooch, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards

• PayPal
  

• Afterpay (where applicable)
  

• Apple Pay & Google Pay
  

• Bank Transfers (for bulk orders – contact us for details)
  

All payments are processed in Australian Dollars (AUD).

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2. Payment Processing

• Payments must be completed at the time of purchase.
  

• Orders will not be processed or shipped until full payment has been received.
  

• If a payment is declined or fails, the order will not be confirmed.
  
  

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3. Pricing & Currency

• All prices listed on the Plush Pooch website are in Australian dollars (AUD)
  

• Prices are subject to change without notice.
  

• Any applicable taxes and shipping fees will be calculated at checkout.
  
  

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4. Secure Payment Processing

The Plush Pooch store uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
 We do not store your credit card or payment details.

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5. Refunds & Chargebacks

• Refunds are processed according to our Return Policy.
  

• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at  info@plushpooch.com
  

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6. Fraud Prevention

Plush Pooch reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
 Additional identity verification may be requested for high-value transactions.

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7. Contact Us

Store Name: Plush Pooch
Address: 267 Tucker Road, Ormond, Melbourne, VIC
Email: info@plushpooch.com
Phone: +61435516121

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

We do our best to reply to your e-mail within 1–2 business days.